Privacy Policy

Who we are

Commercial Epoxy Floors Ohio is a lead-generation website. We do not install floors. We connect property owners, facility managers and general contractors with a vetted local commercial flooring installer. We connect you with a vetted local commercial flooring installer.

Information we collect

Form data

When you request a call back, we collect your name and mobile phone number, plus any optional details you add (facility type, approximate square feet, city). We also record the page you submitted from and the section of the page.

Call data

When you tap a call button, we record the page, the section, the city (when known), the traffic source and the time. Calls may be recorded for quality and training. Phone calls themselves may be recorded by the installer for quality and training.

Cookie and attribution data

We use a first-party cookie (stored for 90 days) to remember how you found us — first and last touch — including UTM parameters, gclid, referrer, landing page, page type, city and service. This attribution data is attached to your callback request and call clicks so we can improve our service and report which pages and cities produce leads.

Consent

By submitting the callback form you agree to our consent line: "By requesting a call you agree to be contacted by phone or text about your project. Calls may be recorded." You can accept or decline analytics cookies in the banner. Analytics and the call-tracking number-swap script load only after you accept.

How we use your information

• To call or text you back about your flooring project.
• To connect you with a vetted local commercial flooring installer.
• To measure which pages, cities and sources produce leads.
• To improve our site and our response time.

Lead storage and delivery

Callback leads are sent to our lead-management webhook (with retry on failure) and an instant notification is fired so a specialist can call you back quickly. Leads are also kept in a backup store on our server. We do not sell your information.

Retention

Attribution cookies last 90 days. Lead records are retained for as long as needed to respond to your request and for reasonable record-keeping. You can ask us to delete your information at any time.

Your rights

You may decline cookies, ask what data we hold about you, request corrections, or ask us to delete your data. To exercise any of these rights, call us and we will help.

Contact

Questions about this policy or your data? Call us during business hours and we will help.